CRMs help you convert leads and retain clients. They can track data to give you insights into where your leads are coming from, the time it takes for a lead to make it through the sales funnel, and what qualifies a lead. A CRM with the right data and tools can help you convert more leads by identifying the best ROI for marketing and highlighting problems in your sales funnel. When you use your FX CRM to its full potential, it can help you turn leads into active traders. Lead… read more →
Client notifications and assessment of suitability In its effort to integrate Europe’s financial markets, the European Securities and Markets Authority (ESMA) created MiFID and MiFID II. This regulatory framework sets standards to help protect consumers and ensure they’re informed about the investments they make. Meeting the MiFID II requirements presents many challenges for brokers, especially smaller firms with more limited resources. The right back office software can greatly help with those challenges. In this two-part series, we’re highlighting specific ways that the right software helps with regulatory compliance in the… read more →
Adding introducing brokers to your forex firm allows you to reach more potential clients. However, opening an office in a new location requires a large up-front investment. This is where IB programs come in. Learn how to run a successful IB program.
What to look for when you choose a CRM for your fx brokerage Important CRM features 1. Platform agnosticAs your business needs shift and you expand into new markets, you may wish to offer clients additional trading platforms. However, that can cause software headaches if you haven’t chosen a platform agnostic forex CRM. For example, if you want to offer ZuluTrade in addition to MT4 and MT5, you won’t want to change CRMs just to do that. 2. Sales SupportMaking it easy for sales agents and IBs to generate and… read more →
CurrentDesk, known for its leading financial business management software, has teamed up with RPNpay, a pioneering force in the Asia payments industry. Their combined expertise has lead to the launch of DisputeWatch – an exclusive, invite only, community-driven dispute registry designed to prevent fraudulent financial transactions before they happen. DisputeWatch enables your business to put a stop to the ever-increasing problem of transactional fraud by alerting you of suspicious clients that have the potential to cause serious financial harm to your business. It’s a water-tight system that stops fraud, disputes… read more →