Back office tools in multiple languages In the retail forex space, your clients speak a variety of languages, and you likely have a client cabinet that’s available in multiple languages. In a global industry, it’s simply common sense to make sure your clients can access all your products in their preferred language. However, it is equally important to provide your partners with the tools they need in the language that they prefer. To attract forex traders in new regions and expand your business, you need to recruit introducing brokers (IBs)… read more →
How wins and losses change traders We recently did a deep dive on research about forex traders. Now, we’re bringing you some of the insights we learned so you can better understand the traders who invest with you. The best way to give your clients what they need is to understand their preferences and behaviors. The data in this week’s infographic shows how forex traders change their trading behavior after they experience success or failure in the market. It’s based on the research from two articles: Do retail FX traders… read more →
Common open source forex CRM pitfalls Open source software is software that you can change and share because the source code is available to you. By definition, open source software is free. However, a lot of CRM products claim to be open source even though their products don’t have true open source licenses. Remember, if you need to pay for the software, it’s not open source. Some open source software is excellent. It can help provide technology to non-profit organizations, schools, individuals, and even businesses. However, when it comes to… read more →